Refund and Returns Policy
Angel Palace Hotel is committed to providing high-quality products and services to our customers. If you are not entirely satisfied with your purchase, we’re here to help with our refund and returns policy.
Refunds
- We offer a full refund for cancellations made at least 30 days/hours before the scheduled date of your stay.
- To be eligible for a refund, your cancellation request must be submitted before the specified deadline.
- Refunds will be processed within [insert number of days] business days upon receiving your cancellation request.
- Refunds will be made using the original payment method used for the purchase.
Returns
- We do not accept returns for accommodation services booked online.
- For merchandise items purchased from our hotel, please contact our customer service for return instructions.